When you’re pitching your job is to convince the client that you’re capable, not to walk in with a solution in hand. You don’t have the facts. You haven’t done the research. Don’t walk in with assumptions. When I walk into a pitch I have no idea how to solve a client’s problem, but I’m confident that I have a process for figuring it out. It’s the process that you pitch. Not the solution.
Mike Monteiro on handling clients // .net magazine

Tell me, and I’ll forget. Show me, and I’ll remember. Involve me, and I’ll understand.
Altes chinesisches Sprichwort

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Are you writing something for the web right now? Go back and cut it in half. Trust me, you don’t need it all.
Paddy Donnelly via Twitter

When the phone rings, it means someone wants to talk to you. It doesn’t mean you have to answer.
Andy Clarke via Twitter

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